This quarter, Blumira earned 35 awards including badges for Easiest To Do Business With, Easiest To Use, Best Support, Fastest Implementation and Best Results — a record-setting number of G2 awards for Blumira.
G2 named Blumira a High Performer in eight categories, including SIEM (security information and event management), SOAR (security orchestration, automation and response), incident response, log monitoring, and cloud security.
Blumira ranked highly on G2’s Momentum Grid, which features products that have high-growth trajectories based on user satisfaction scores, employee growth, and digital presence.
As a Momentum Leader in four categories, Blumira ranks in the top 25% of the SIEM, incident response, SOAR, and IDPS (Intrusion Detection and Prevention System) categories.
Blumira gained even more momentum this year by releasing the industry’s first free SIEM with detection and response, enabling businesses of all sizes and levels of expertise to quickly and easily secure their Microsoft 365 environments at no cost.
Best Usability, Easiest to Use
In our mission to make security accessible for all organizations, we’ve lowered the barriers to getting good security by developing a product that’s easy to use and manage — and one that’s completely free for organizations to try. We’re proud to have earned multiple badges that highlight those efforts, including Easiest to Use and Easiest Admin.
Many SIEMs are notorious for being complex platforms with confusing dashboards that overload its users with useless alerts. To address those challenges, we released Detection Filters, which makes it even easier for users to customize detection rules. Customers can now prevent triggering alerts based on their organization’s known safe activity, reducing false positives and alert fatigue.
Plus, Blumira’s support team already handles many of the management tasks that have historically been pain points — including parsing, configuring alerts, fine-tuning, and rule deployment.
Ease of use was a major reason why construction company Atlantic Constructors chose Blumira. Jim Paolicelli, IT Director, said that the company’s IT help desk employee is in charge of monitoring Blumira.
“Without requiring a ton of experience, Blumira’s platform provides very simplified language and built-in workflows that help him also learn about security as he uses the product,” he said. “It’s not overloading him with alerts and he doesn’t need to sift through hundreds of thousands of logs.”
Blumira also earned the Fastest Implementation for SIEM, which ranks products based on factors such as customer satisfaction with the setup process and amount of time required to deploy. Blumira earned a 91% ease of setup score, with an average implementation time of .56 months, or 17 days — compared to the industry average of 2.1 months.
Blumira released Cloud Connectors at the beginning of 2022, making our fast deployment even easier for our customers using cloud apps such as Duo Security, Microsoft 365, and Amazon Web Services (AWS). Using Cloud Connectors, customers can ingest logs directly from third-party APIs, bringing deployment time from hours to minutes.
Fast, easy setup was one of the many reasons why software company AdvantageCS chose Blumira, said Matt Varblow, VP of Engineering services.
“We didn’t have to spend six months on the tool to get it set up correctly,” Varblow said. “We were able to deploy quickly, not get flooded with alerts, and the team is really responsive when we need more help.”
Fast implementation and ease of use likely led Blumira to earn our newest badge from G2, Highest User Adoption.
Blumira earned the Best Support G2 badge for the ninth consecutive time, beating out competitors including Splunk, Sumo Logic, LogRhythm, and Insight IDR. Blumira was also rated #1 for quality of support across eight different categories — with a whopping 99% score for the SIEM category specifically.
Blumira scored high in customer satisfaction across the board. 95% of customers would recommend Blumira to others and said that Blumira was easy to do business with. Plus, in Q2 of 2022, Blumira maintained a 100% customer satisfaction score, according to customer surveys after users engaged with Security Operations (SecOps), technical support, and Dedicated Solutions Architects (SA).
These high ratings demonstrate our commitment to providing customers with not only the tools and solutions they need to achieve cybersecurity, but also access to a team of experts. These experts can answer questions about security findings surfaced in the product, share how to respond based on Blumira’s playbook recommendations, and advise organizations about how to improve their overall security maturity.
“I take comfort in knowing that we can talk to a real person about the issues, who can help us understand the validity of the threats and the long-term approach that we should be taking,” said Elph Morgan, IT Manager at Zingerman’s.
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