Customer Stories

After looking at Blumira’s product and demo, it became very clear right up front it was made for an organization our size with no dedicated security; no knowledge of how to tune a SIEM or tell it to look for – we don’t know those things. We got up and running with a trial pretty quickly, and it was very easy, simple and straightforward to start feeding information into Blumira.

The team has a lot to do with my satisfaction...your entire support team has been awesome. They are willing to go out of their way for you. Every time I open a ticket or have any other type of interaction – the experience has been great. Blumira is at the top of the list when it comes to customer support.

Blumira helps us check that box for customers for HIPAA compliance. Cyber insurance and PCI DSS also require log monitoring and retention. There will be a day that something happens, but if you’ve at least got the logs; taken every step to document and prevent ransomware and a breach; if you’re doing everything you can – there’s no HIPAA fine or insurance rate hike. Security solutions may seem expensive, but they are still only a fraction of the cost it would be if you had to deal with a breach.

Blumira has saved me a lot of time and heartache from having to parse through logs and attempt to set up log filtering. It’s like having a watchdog over the house 24/7, knowing that if an intruder does come in, it will sound the alarm. With Blumira, we can minimize risk for the company overall, giving us peace of mind.

“With the MSP portal, we had a new client that went from zero to 90% complete in a matter of hours. We’ve experienced greatly improved setup and workflow time, streamlining everything from the beginning to end.”

Blumira is at least 50% -- if not more -- affordable compared to some of the other solutions. I would definitely recommend Blumira to other companies looking to increase their visibility into the security of their networks.

I don’t have the staff dedicated to sit and read logs all day or with the skillset to analyze our data. We chose Blumira for its simplicity – I needed a solution that would simplify, consolidate and show me what I really need to see.

I would recommend Blumira -- it makes our daily job so much easier and it’s simple to set up security for our customers. We only receive alerts that we need to act upon, and if it gets noisy, we can work with [Blumira’s security operations team] support to tune alerts.

The one thing that really stood out right away was the ease of deployment - I had a working trial operational inside of an afternoon.

We're a small team, we need help. The analyst interaction and monitoring is amazing. That extension of our team made it the easiest sell I've had as a CISO for a product.

We’re required by CJIS and IRS Pub 1075 compliance to review our logs daily. Blumira has saved us time because we can’t monitor all of our logs — we would need a team of 100 to go through all of these logs manually.

Blumira is a great solution — we didn’t have to spend six months on the tool to get it set up correctly. We were able to deploy quickly, not get flooded with alerts, and the team is really responsive when we need more help.

To be able to pay for a service and have pretty much a SOC team behind you to support you -- it definitely gives me a good night's sleep. Being able to centralize everything into one dashboard is a big benefit as well.

With our old provider, it was a big time sink trying to filter through false-positives and close out events. As far as accuracy of detections, now we're able to respond to important activities sooner, since we're not wading through unimportant things.

“Knowing that I have something I can look at that can correlate everything is a real time-saver. I'm able to sleep at night knowing that all of our logs are centralized. Blumira’s dashboards provide accurate and high-fidelity actionable alerts.”

“We don’t have to go digging to uncover findings, alerts or reports. We’re already getting a benefit out of Blumira without spending any time fine-tuning it - that’s one thing in the SIEM space you can’t say about other offerings.”

Other tools are noisy; we don't have time to dig through layers and layers of data. Blumira does a good job summarizing detections and giving us advice on how to remediate.

“Blumira provides expertise in understanding alerts. With a limited staff, it’s important that someone has my back – Blumira’s team has a real commitment to its customers.”

You're not just getting a technical reporting structure, you're getting the analyst.

We want a partner in our security system, not just a service…somebody that we can rely on for any security issues. Blumira is our trusted advisor.

We evaluate our Blumira partnership with the same criteria we judge ourselves on: the quality of the product and the ability to deliver with great service.

Blumira does the heavy lifting to pare down the overwhelming amount of data from logs into actionable events. That allows us to focus on revenue-enhancing activities.